Privacy Policy

OUR PRIVACY POLICY AT A GLANCE

Who are we? We are OPTICA GAROE S.L.  And we process your data as the data controller. That means we are responsible for how your personal data is used and protected.

What do we use your data for? We use the data you have provided to us online or through any other means to

Why do we have them? We are legally entitled to process your data for several reasons. When you fill out a form or send an email with a question or suggestion, we have a legitimate interest in responding to it.

Who do we share your data with? We will only share your data with partner companies that process requests and provide our services or products, as well as with banks and other legally required entities. We never sell your data to third parties.

What rights do you have? You have the right to access, rectify, or delete your personal data. You also have the right to object to our use of data you have previously authorized us to use, to data portability, and to not be subject to automated individual decision-making.

In processing your personal data, we apply the following principles to ensure the greatest protection for you:

•  Principle of lawfulness, fairness and transparency: We will always require your consent to process your personal data for one or more specific purposes that we will inform you of beforehand with absolute transparency.
• Principle of data minimization: We will only request data that is strictly necessary in relation to the purposes for which we require it. The minimum possible.
• Principle of limitation of the storage period: the data will be kept for no longer than necessary for the purposes of the processing, depending on the purpose, we will inform you of the corresponding storage period, in the case of subscriptions, we will periodically review our lists and delete those records that have been inactive for a considerable time.
• Principle of integrity and confidentiality: Your data will be processed in a way that ensures adequate security of personal data and guarantees confidentiality. Please be aware that we take all necessary precautions to prevent unauthorized access to or misuse of our users' data by third parties.

In this privacy policy you will find more detailed information about how we use the personal data of our customers, suppliers and users, and in general of all people who have contact with us, regardless of the means they have used to communicate (online form, by phone or by email, in person).

We believe in being transparent about what we do with your personal data, ensuring you understand the implications of how we use it, and the rights you have regarding your data. For this reason, we keep our Privacy Policy, Legal Notice, and Cookie Policy up to date, information which you can consult on this website.

If you have any questions or would like more information about the privacy policy, you can continue reading the document.

1. WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

The entity responsible for processing your data is OPTICA GAROE S.L. :

OPTICA GAROE S.L. informs the user that the data provided through browsing our website, the various data collection forms, or by sending emails, will be processed by OPTICA GAROE S.L.
and that said processing is recorded in the Register of Processing Activities managed by OPTICA GAROE S.L.
in accordance with the provisions of the GDPR.

2. WHAT ARE YOUR PERSONAL DATA USED FOR?

At https://www.opticagaroe.com, we process data from both our website users and third parties who have a relationship with us. To help you understand how we process your data, we have differentiated the purpose for which we use the data, the types of data, and the legal basis for processing, depending on the category of individuals whose data we process. Below, we classify the individuals whose data we process based on the type of relationship they have with us. OPTICA GAROE S.L..

 • USERS WEB

What data do we collect from our website users?

 a) Data of users who fill out any of the available forms: The personal data that OPTICA GAROE S.L.
Requests include:

•  Identifying information: name and surname, telephone number, postal and email address
• Information regarding the application

b) Data from users who browse our website: Data provided by cookies and Google Analytics.

For what purposes will we process your personal data?

When the user accepts our privacy policy, they authorize us to use the personal data provided for the following purposes:

• To send you the information and provide you with the service you request through the various forms available on our website.

How do we obtain your data?

We obtain your data through:

• The form that the website user completes for the purpose stated therein. The form is subject to acceptance of this privacy policy by checking the indicated box.

What is the legal basis for processing your data?

 The user's express consent (Article 6.1.a. GDPR) given by completing the various forms and marking the boxes is what legitimizes the processing by OPTICA GAROE S.L. The user may revoke the consent given at any time, although if the consent is revoked, this does not affect the data processing carried out prior to the revocation of this consent.

 The legitimate interest in creating browsing profiles and detecting preferences through the installation of cookies.

 The execution of a contract or the adoption of pre-contractual measures when the client makes a request through the different forms available to the user on our website or requests information about the services provided by OPTICA GAROE S.L..

 • SUPPLIERS

What data do we collect from our suppliers?

 a) Supplier identification data: The personal data that OPTICA GAROE S.L. Requests include:

•  Identifying information: name and surname, telephone number, postal and email address
• Employment and professional data
• Activities and businesses

How do we obtain your data?

We obtain your data through:

• The signing of the contract that binds us, the acceptance of the presented budget, the receipt of invoices from the supplier and the signing of the Data Processor contract if applicable for the service provided.

For what purposes will we process your personal data?

Manage information relating to the data of our companies that supply goods and services, as well as their representatives.

Maintaining the contractual relationship with our suppliers.

Management of payments and collections related to the contracts that bind us.

What is the legal basis for processing your data?

 In the execution of a pre-contract/contract to send you the information and carry out the management of the service provided, it not being possible to do so otherwise.

 In the legitimate interest for the management of data relating to the representatives of the suppliers of OPTICA GAROE S.L..

 • CUSTOMERS

What data do we collect from our customers?

a) Data of customers who fill out any of the forms available at https://www.opticagaroe.com as well as at the physical establishment of OPTICA GAROE S.L..

•  Identifying information: name and surname, telephone number, postal and email address
•  Information regarding the application
  

How do we obtain your data?

If you are an online customer, we obtain your data through: The information request form that the user completes. The form is subject to acceptance of this privacy policy by checking the indicated box.

•  We obtain browsing data from the different cookies that the customer accepts when accessing https://www.opticagaroe.com for the first time.

If you are a customer visiting in person, we obtain your data through:

•  The customer registration form.
•  Acceptance of the submitted budget.
•  The signed contract.

For what purposes will we process your personal data?

•  Generate and manage the documentation associated with your requests and purchases.
•  To provide you with information about offers, products and services related to your purchase.
•  Process your booking or purchase online through our platform

What is the legal basis for processing your data?

In the execution of a pre-contract/contract to send you the information and carry out the management of the service provided or the product supplied, it not being possible to carry it out otherwise.

The user may revoke the consent given at any time.

3. HOW LONG DO WE KEEP YOUR DATA?

 • WEB USERS

Data that is processed based on the consent of the web user will be kept as long as it is relevant to the purpose for which it was collected and the consent is not revoked.

Data that is processed based on legitimate interest will be kept for the period linked to the reason for collecting the data, always ensuring adequate guarantees and respect for the rights and freedoms of the interested parties.

Data that is processed based on the execution of a contract or the adoption of pre-contractual measures will be kept for the period during which the contractual relationship remains in force, as well as for the subsequent time that must be kept due to legal obligation.

The IP address obtained through cookies will be stored for one year, in order to demonstrate the user's consent.

Regarding the retention period for cookies, you can find more information on our website in the "Cookies Policy" section.

 • SUPPLIERS

Data that is processed based on legitimate interest will be kept for the period linked to the reason for collecting the data, always ensuring adequate guarantees and respect for the rights and freedoms of the interested parties.



Data processed under a contract, or where part of the processing is based on a legal obligation, will be retained for the duration of the contractual relationship. Once the contract ends, or if the processing is linked to a legal obligation, the data will be retained for the legally prescribed period. The data subject may not revoke the processing of their data except in cases where the data is legally blocked.

 • CUSTOMERS

Data that is processed based on the customer's consent will be kept as long as it is relevant to the purpose for which it was collected and the consent is not revoked.

Data that is processed based on legitimate interest will be kept for the period linked to the reason for collecting the data, always ensuring adequate guarantees and respect for the rights and freedoms of the interested parties.

Data processed under a contract, or where part of the processing is based on a legal obligation, will be retained for the duration of the contractual relationship. Once the contract ends, if the processing is linked to a legal obligation, the data will be retained for the period stipulated by law, and the data subject may not revoke the processing of their data except in cases where legally provided for blocking the data.

4. ADDITIONAL INFORMATION ON DATA PROCESSING

 Only those aged 14 and over may provide data through our website and email. If you are under this age, you must have the consent of your parents or legal guardians.

The User guarantees the authenticity and currency of all data that he/she communicates to OPTICA GAROE S.L. and declares that he is over 14 years of age, and will be solely responsible for any false or inaccurate statements he makes.

Personal data processed by OPTICA GAROE S.L. They may be mandatory or voluntary. No special categories of personal data will be requested through web forms to guarantee your privacy. If it is necessary to collect special categories of personal data to provide you with a service, you will be asked for it through another channel. The data that will be requested in the forms are:

Voluntary information is that which the user is not obliged to provide in order to contact us.

Fields marked with an asterisk (*) or the word (required) in our forms are mandatory; failure to provide them will make it impossible to provide you with the service or attend to your request.

If you provide us with data from third parties, you represent that you have their consent and you agree to forward them the information provided in this clause, releasing [them] from liability. OPTICA GAROE S.L. of any kind of obligation. However OPTICA GAROE S.L.
It may carry out checks to verify that the third party has been informed, adopting the due diligence measures established in the data protection regulations.

5. TO WHOM WILL YOUR DATA BE COMMUNICATED?

Data will not be transferred to third parties except where legally required or if necessary to fulfill your request.

The recipients to whom your data may be disclosed include:

• Public administrations and bodies when required by tax, labor, social security, or any other applicable regulations. Companies responsible for data processing (providers of fraud detection and prevention, technology services, customer service, advertising and marketing services, and, in general, third-party providers necessary for the provision of the services offered by OPTICA GAROE S.L.
  such as providers of courier and transport services, etc…

6. ARE INTERNATIONAL DATA TRANSFERS OCCURS?

https://www.opticagaroe.com is hosted in Germany, a country located in the European Union, within the territory of the European Economic Area, or that complies with the guidelines established in articles 46 and 47 of the GDPR, therefore, no international transfers of data provided by users on the website will take place.

Our website only accesses user data through the following means:

• Through the contact forms available to the user on the website.

International data transfers may also occur within the scope of the aforementioned transfers/communications for which OPTICA GAROE S.L.
It will use the tools provided in Articles 46 and 49 of the GDPR as a guarantee for those transfers made to countries that do not have an adequacy decision from the European Commission.

In any case, third parties with whom certain personal data is shared will have previously demonstrated the adoption of appropriate technical and organizational measures for the proper protection of said data, and such transfers will only be made to third countries when a legally binding instrument exists in accordance with Articles 46 et seq. of the GDPR. By accepting this privacy policy, you agree that an international data transfer may occur in accordance with the safeguards indicated.

If the requirements established in the GDPR are not met, the data subject may consent to the international transfer or the execution of a contract in the data subject's interest. Otherwise, authorization must be requested from the Supervisory Authority.

OPTICA GAROE S.L. It does not sell user data to third parties under any circumstances.

7. ARE INTERNATIONAL DATA TRANSFERS OCCURS?

The user may exercise the following rights before OPTICA GAROE S.L. :

a) Access your personal data

b) Correct them when they are inaccurate or incomplete

c) Request the deletion or cancellation of data when, among other reasons, they are no longer necessary for the purposes for which they were collected

d) To oppose their treatment

e) Request the limitation of the processing of your data when any of the conditions provided for in the regulations apply

f) Request the portability of your data in the cases provided for in the regulations

g) To prevent being subject to automated decisions

h) Revoke the consents given

To exercise their rights, users must send a written request specifying the right they wish to exercise, along with proof of identity and a postal or email address for notification purposes. This request can be made by mail to: OPTICA GAROE S.L.Arena 13 - Edificio Lorena I. 38631 - LAS GALLETAS or to the following email address: opticaisabelgaroe@hotmail.com.

 OPTICA GAROE S.L. We will respond to your request to exercise your rights within one month of receiving it. This period may be extended by a further two months if necessary, taking into account the complexity and number of requests. We will inform you of any extension within one month of receiving your request, stating the reasons for the delay.

Likewise, interested parties have the right to file a complaint with the competent Supervisory Authority (Spanish Data Protection Agency) when they consider that OPTICA GAROE S.L. has violated the rights that data protection regulations recognize at www.aepd.es

8. IS MY DATA SECURE?

OPTICA GAROE S.L. It has a current contract with Hosting GmbH for hosting its website. Hosting GmbH is a European company and uses the latest security measures.

In any case, OPTICA GAROE S.L. guarantees the adoption of appropriate measures to ensure the confidential treatment of your data, taking into account its confidential nature, and undertakes to keep said data secret, treating it with the utmost confidentiality, and declares that it has implemented in its information system the security policies corresponding to the type of data handled in accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).

All data provided through our platform is collected using a secure protocol. Our website has an SSL certificate, which ensures that when a user visits our site and exchanges information with us, an encrypted connection is established.

9. LINKS TO OTHER WEBSITES

If you choose to leave our website via links to other websites not belonging to our organization, OPTICA GAROE S.L.
will not be responsible for the privacy policies of such websites or for the cookies that they may store on the user's computer.